Credit Control Processes

Credit Control: Why Else?

Else Solicitors will:

  • Reduce your number of late payers along with the problems and concerns they cause
  • Minimise your bad debt and the worry it inevitably produces
  • Eliminate any wriggle room from your Terms and Conditions so you can relax when doing business
  • Develop a custom-tailored credit control and debt collection strategy for your business. This end-to-end process with all its components (e.g. the content of debt collection letters) is tailored to your business
  • Chase up all your outstanding debts up to 6 years after their last acknowledgement including tracing your debtors
  • Convert “won’t pay” people and companies into payers through our debt collection letters and by negotiating payment terms or taking legal action when needed.
  • Trace your debtors if needed
  • Negotiate payment terms with them should this be necessary
  • Help you put the right processes in place.

You can relax knowing that we have:

  • Experience in credit management
  • Have helped a range of companies (from small businesses to high street brands) to get their Terms and Conditions and credit control policy and procedures right
  • Performed credit control and debt collection for thousands of businesses
  • One of the highest debt recovery rates in the industry
  • Flexible approach to fees based upon making the debtor pay and a “no collection- no charge” policy option if required
  • An enviable reputation for always going the extra mile and offering a personal, jargon free service.

SRA Transparency Rules: Debt Recovery Process Pathways & Charges

What are the SRA Transparency Rules?
The SRA Transparency Rules set out the information that SRA authorised firms should make available to clients and potential clients and form part of the Better Information, more choice: Post consultation rules. The rules aim to ensure people have accurate and relevant information about a solicitor or firm when they are considering purchasing legal services and will help members of the public and small businesses make informed choices, improving competition in the legal market.

Debt Recovery Guide – Process & Costs

Many companies we speak to are:

  • Frustrated by an increasing number of late payments from consumers or commercial clients
  • Concerned about their exposure to bad debts, especially following the Brexit vote
  • Looking to minimise future late payments and bad debts.

You might not have these concerns but if you do then you are far from alone. Let us ask you:

  • Would you like to collect your late and old debts with no hassle and even at no cost for most commercial debts?
  • Do you want to send out a powerful message that late payments won’t be tolerated while still maintaining your business relationships?
  • Would you prefer your finance team to be doing something more productive than ineffectively chasing up old debts?

What We Do Best

Prevention is better than cure especially with late and bad debts. It might be impossible to avoid these completely but you can greatly minimise your risk of late payment and your exposure to bad debt.

This is done by having and following a rigorous credit control process and ensuring that you have good, clear set of Terms and Conditions in place.

But when your payment is late, most companies go through the process of sending statements, reminders and final reminders. If they still haven’t been paid, then they might follow up with some phone calls and possibly a few letters threatening legal action and that’s usually where it ends, especially if you can no longer trace the company or the individual.

If your accounts team hadn’t been able to collect the payment by this point, then why would they be able to do so from similar companies or individuals in the future?

You need a seasoned credit control team on your side. The easiest solution to this situation is to have Else manage your credit control and let you and your finance team get on with growing your business.

By using our credit control offering, we will follow up your debtors with a debt collection letter the day after your invoice is due and move the process forward from there. It is this type of control which will get you paid on time.

You are invited to contact Laura Charles or Chris Else on 01283 526210 or on or

Debt Collection Letter

Free up the time your finance team spends chasing debtors with e-mails, letters and phone calls.

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Ledger Collections Service

Give your insolvency practice and the companies you represent the resources needed to collect the payments they need to survive.

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Possession Order – Property

Else’s debt recovery solicitors have vast experience of handling both commercial and residential possession proceedings.

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Enforcement, Charging Orders & Orders for Sale

Else’s team of debt recovery solicitors are experts when it comes to enforcement, charging orders, and orders for sale.

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Insolvency Service

Else’s team of debt recovery solicitors offer a unique insolvency service to support sole traders, businesses, and companies that are facing financial issues.

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Dispute Resolution & Claims Management

Else’s expert debt recovery solicitors have considerable experience when it comes dispute resolution and claims management.

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Credit Control Processes

Develop a custom-tailored credit control and debt collection strategy for your business. This end-to-end process with all its components (e.g. the content of debt collection letters) is tailored to your business.

Learn More >

Chris is the founding Partner of Else Solicitors and has over 25 years’ experience as a commercial solicitor dealing mainly with commercial disputes. He is also an accredited Mediator.

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Chris Else

Managing Partner

How can we help?

Get in touch.

Else Solicitors has a long standing reputation as the debt recovery solicitors. We work hard to ensure that you get paid whether this is through rigorous credit control, debt collection letters or legal action. Debt recovery is one of the things we do best and we can collect late and even “old and abandoned” debts on your behalf.

You are invited to discover why we are considered the best and why even major international law firms use our services and how we recovered £4,500 for a major travel brand.

We invite you to speak to Laura Charles or Chris Else today on 01283 526210 or on or